Order Processing Time

Orders are processed within 1-3 business days, excluding weekends and holidays. During peak seasons, such as holidays and promotional periods, order processing may take slightly longer.

Shipping Methods and Delivery Times

We collaborate with top shipping companies to ensure timely and dependable delivery services. Our network of carriers includes DHL, FedEx, UPS, USPS, and DPD.
Express Shipping: Delivers within 3-5 business days
Please be aware that these delivery times are estimates and cannot be guaranteed, as they may be affected by factors beyond our control such as customs hold-ups, natural disasters, or issues with the shipping carrier. The carrier selected for your shipment will be determined by the chosen shipping method and the destination of your order

Shipping Destinations

We are proud to offer international shipping services from our facilities located in China and the United States. However, please note that shipping restrictions or limitations may apply to certain countries or regions. If we are unable to ship to your location, our customer service team will promptly notify you. Should you have any questions or need further assistance, please contact us at info@nicesails.com

Order Cancellations and Changes

If you need to cancel or modify your order, please contact our customer service team info@nicesails.com as soon as possible. We will do our best to accommodate your request, but we cannot guarantee changes or cancellations once the order has been processed or shipped.

Can't find what you're looking for?

Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).

Please email us at info@nicesails.com