Orders are processed within 1-3 business days, excluding weekends and holidays. During peak seasons, such as holidays and promotional periods, order processing may take slightly longer.

We collaborate with top shipping companies to ensure timely and dependable delivery services. Our network of carriers includes DHL, FedEx, UPS, USPS, and DPD.
Express Shipping: Delivers within 3-5 business days
Please be aware that these delivery times are estimates and cannot be guaranteed, as they may be affected by factors beyond our control such as customs hold-ups, natural disasters, or issues with the shipping carrier. The carrier selected for your shipment will be determined by the chosen shipping method and the destination of your order

We are proud to offer international shipping services from our facilities located in China and the United States. However, please note that shipping restrictions or limitations may apply to certain countries or regions. If we are unable to ship to your location, our customer service team will promptly notify you. Should you have any questions or need further assistance, please contact us at info@nicesails.com

Once your order has been shipped, we will provide you with a tracking number via email, which you can use to track your package on the respective carrier's website.

If you need to cancel or modify your order, please contact our customer service team info@nicesails.com as soon as possible. We will do our best to accommodate your request, but we cannot guarantee changes or cancellations once the order has been processed or shipped.

For items eligible for return, you have 30 days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. 

Contact our customer service(info@nicesails.com) to get the return address.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable.

Once we receive your item, we will inspect it and notify you that we have received your returned item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.